Nikki Ashley
Recent review
We were very happy with the carpet cleaning service provided by Adam. He came out quickly to provide advice and the whole service was professional.
Kathleen Lewis
4 weeks ago
Professional, friendly and efficient service. We were delighted with the result. Many thanks to the hard working team who transformed a dirty new house into a clean fresh home.
Sylvia Stone
4 weeks ago
We cannot recommend Adam highly enough. Quick response, professional, knowledgeable and friendly manner.
Daniela Triolo
6 weeks ago
Did a great job on a property we are purchasing. Communication was excellent and Adam sorted out access with the agents.
Oliver Benger
10 weeks ago
Carpet cleaning, Byfleet - Patty Plus Services cleaned our carpet and Adam was very professional, helpful and knowledgeable throughout. Carpets look clean and refreshed.
Jennifer
13 weeks ago
I just want to thank Adam so much for his service today. I needed a bleach mark to be removed from the carpet and the result was excellent.
Krystal Klear
14 weeks ago
Did an amazing job. My carpet is really clean and smells so fresh. He has a lot of knowledge about carpets which was helpful to me. Highly recommend.
David Cummings
20 weeks ago
Wow what great service. Adam kept us fully advised of the whole cleaning and protecting of our carpet. Excellent job done well.
Angela Kneppers
21 weeks ago
Adam was responsive and punctual. He did a thorough job and we would be happy to recommend him to anyone.
AnnS-683
26 Mar 2024
Best experience ever. Patty Plus Services excels as Dorking's premier carpet cleaning company. Prompt, polite customer service and skilled technician Adam.
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Cheap cleaning often looks attractive because the price is simple, but carpets and upholstery need the right method, chemistry and drying control. We focus on a safer, more professional clean that is matched to your carpet or fabric.
We look at fibre type, condition, stains and risk before choosing the cleaning approach.
Wool carpets, synthetic carpets and upholstery fabrics can need different chemistry and care.
Soil is loosened properly before extraction, helping to clean deeper than a quick surface pass.
We avoid overwetting where possible and explain how to help carpets or fabrics dry correctly.
Some stains, wear marks and fibre damage can be permanent. We would rather give honest advice than promise something that cleaning cannot safely achieve.
A cheap clean may look similar at first glance, but the real difference is in the method. We inspect the carpet or upholstery first, use suitable products, proper equipment and a more careful process to achieve a cleaner, safer and more professional result.
We check fibre type, condition and staining before cleaning, so the method fits the material.
Wool, synthetic carpets and upholstery fabrics may all need different products and care.
We use proper machinery and agitation to loosen soil before extraction, not just a quick surface pass.
We clean with more care and explain drying after the job, helping carpets and fabrics recover properly.
We believe in honest advice. Some stains, wear marks or fibre damage may be permanent, and we would always rather explain that clearly than overpromise.
Our process follows the core principles of professional hot water extraction: prepare the fibres, loosen the soil, rinse and extract thoroughly, then finish the carpet properly.
A suitable pre-conditioning solution is applied to help break down oily soils, tracked-in dirt and general build-up before deep cleaning begins.
Agitation helps the pre-spray reach the carpet fibres properly, improving soil suspension before rinsing and extraction.
The carpet is rinsed and extracted to remove suspended soil and cleaning residues, giving the fibres a deeper and more thorough clean.
We avoid unnecessary overwetting where possible and explain the best airflow, ventilation and room use while the carpet is drying.
Where appropriate, the pile is set or groomed to improve appearance, support even drying and leave a more professional finished result.
Slide through a few recent examples. Every carpet and fabric is different, but this gives you a clear idea of the type of improvement a professional clean can achieve.
Professional cleaning can lift visible soil and help the carpet look fresher again.
Soil, traffic marks and dull areas can often be improved with the right method.
A proper clean helps remove trapped soil rather than only cleaning the surface.
Results depend on fibre type and stain history, but many marks can be improved.
Ideal for homes where carpets look dull, marked or tired from everyday use.
A good clean can make the room feel fresher, brighter and more comfortable.
Some stains, wear marks or colour damage may be permanent. We always aim for the best safe result, but the final outcome depends on fibre type, previous cleaning attempts and the condition of the material.
Here are the most common questions about carpet cleaning, upholstery cleaning, drying, furniture moving and what to expect on the day.
Choose the closest cleaning offer and we can confirm the details before booking.
A standard professional clean usually includes inspection, suitable pre-treatment, agitation where needed, hot water extraction and drying advice after the clean. The exact method depends on carpet type, condition and access.
Yes, we usually move smaller furniture where it is safe and practical, and we normally do not charge extra for a small amount of light furniture moving.
Drying time depends on carpet type, airflow, temperature, humidity and how much cleaning was needed. Standard drying support and advice are included with the clean. Super-speed drying with extra drying equipment is available at £100 per hour.
In most cases, light foot traffic is possible with clean socks or indoor shoes, but it is best to keep use to a minimum while the carpet is drying. Avoid putting furniture, rugs or plastic mats back too early unless advised.
It is always helpful if the carpet is vacuumed and small items are moved before we arrive. For some budget or fixed-price offers, pre-vacuuming and preparation may be required before the visit.
Yes, we clean wool carpets, but wool needs the correct method, products and moisture control. We check the carpet first and choose an approach suitable for the fibre and condition.
Yes, we clean fabric sofas and upholstery. Fabric type, colour fastness, construction and condition are checked before cleaning so we can choose the safest suitable method.
We can treat many pet odour problems, but the result depends on how deep the contamination has gone. If urine has reached the underlay or subfloor, cleaning the carpet surface alone may not fully solve it.
Yes, parking and access are important. We often work with professional equipment, so nearby parking, safe access and clear walkways help the job run smoothly. If access is difficult, let us know before booking.
Choose the offer closest to what you need. For example, if you have three bedrooms, choose a 3-room package. If you also want the sofa cleaned, choose the carpet and sofa bundle. We can confirm the details before booking.
Package prices are simple starting points. The final price can change if rooms are very large, there is heavy soiling, lots of furniture moving, difficult access, extra stairs, rugs, stain work or additional upholstery.
Pick the offer closest to what you need. We will confirm the details before the visit, so the booking stays simple and clear.
A simple bundle for people who want the main carpeted areas and the sofa cleaned together.
We are based in Dorking and usually cover surrounding areas within around 50 minutes. This can include Surrey, parts towards London, Crawley, Horsham and nearby towns depending on the job size and schedule.
